Q: Is it possible to issue a refund to a different card?
Modified on: Fri, 22 May, 2020 at 11:31 AM
Q: A guest is requesting a refund, but they want the credit to go against another card. Is this possible?
A: ACME stores a token for the original credit card payment, and references this token when refunding an order. Because of this, it is not possible to issue a credit to a different card. Please refer to our guide on issuing a refund when the original card is no longer active for recommended solution steps.
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