View and subscribe to ACME status changes in real time on our Status Page.

ACME PlatformCurrent Version (release date)Minimum Supported Version
ACME eCommerce (B2C)11.27.0 (05/31/2023)n/a
ACME Backoffice (B2B)11.27.0 (05/31/2023)n/a
ACME Sales (POS)iPadOS 16.4
11.27.0 (05/31/2023)
iPadOS 13
iPadOS 16 required with Epson printers
11.21.0 (as of 04/08/2023)
ACME AC (Access Control)iOS 16.4
11.27.0 (05/31/2023)
iOS 13
11.26.0 (as of 04/08/2023)

Note: Please delay updating to iOS 16.5 until further notice. There is a known issue with this operating system and the Apple ethernet adapter for internet connections. 

Upcoming Sandbox Refreshes

Sandbox environments are periodically refreshed with a copy of Production data. For information about our Sandbox environments, see Using ACME Sandboxes and follow the Upcoming ACME Sandbox Data Refreshes page to get alerts when new dates are announced.

SandboxLast Refresh DateNext Refresh Date
Sandbox 1005/30/202307/25/2023
Sandbox 1505/30/202309/19/2023

Upcoming Planned Maintenance

Date & TimePurposeDowntimeImpact

If you are experiencing an outage or a critical system issue, please call our Critical Issue Hotline at (408) 475-1156.