API Service Disruption - 04/09/2021 (Resolved)
Modified on: Fri, 9 Apr, 2021 at 1:22 PM
Issue: Some API calls using the B2B end point returned a 503 - Service Unavailable error.
Impact: API calls between the ACME B2B API Call and custom built applications were failing.
Update Log - 4.9.2021:
6:50 AM PT: Issue has been reported to ACME Support. Working to diagnose the issue.
8:13 AM PT: Issue is isolated to the B2B API call and has been escalated to our DevOps team
8:42 AM PT: Issue has been resolved.
Root Cause and Resolution: This issue was related to the load balancer for the B2B API Call. The issue was fixed by our DevOps team and service has been restored.
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