Overview

The BBPOS WisePOS E is the current generation EMV card reader supported for ACME Payments. This reader supports contactless, chip, and magstripe payments and connects with your payment solutions over Wi-Fi connection. The card reader runs on a rechargeable lithium ion battery, so it is appropriate for a stationary or mobile POS terminal.


Specifications

Weight: 162 grams

Dimensions: L 188.6mm X W 76.2mm X H 32.7mm 


Note: This card reader must first be activated with ACME Support prior to use. Contact support@acmeticketing.com to learn more. 


Accessories 

Ethernet connectivity for the WisePOS E reader requires the use of an optional dock, which provides wired ethernet connectivity while also keeping your smart reader fully charged using the included charging cable. The Ethernet Dock features a 10/100 Ethernet port, rubber feet for stable countertop usage, and is designed for easy docking and undocking using the pins on the back of the reader. The included charging cable can be plugged into any USB-A power adapter and has a minimum power requirement of 5V-2A (10W).


Specifications

Weight: 149 grams

Dimensions: L 194mm X W 83.70mm X H 64.75mm



Troubleshooting FAQs

Q: How do I access the device settings?

A: To open the settings menu swipe right from the left edge of the reader screen to reveal a settings button.  Tap the settings button and enter the PIN 07139.  You can update your WiFi settings or generate a pairing code for registration of the device with ACME Product Support.  To close the screen click the back arrow in the top left corner.


Q: What are the Network requirements for this card reader?

A: Make sure the device running your point of sale application and your reader are able to communicate over the local network (typically this means they’re on the same subnet).

You may also need to use a public DNS Server with this solution such as:

Cloudflare DNS (1.1.1.1 and 1.0.0.1)

Google Public DNS (8.8.8.8 and 8.8.4.4)