Known Issues
Issue: When events are configured to expire tickets x days after Event date, the Email confirmation header may show an unexpected date. This happens because...
Thu, 3 Sep, 2020 at 2:28 PM
Issue: When editing a booked order in Order management (ACME Sales), the user is unable to add or reduce the number of AddOn items. A bug ticket has been fi...
Thu, 13 May, 2021 at 2:52 PM
Currently ACME only supports the use of Light Mode for Apple iPads and iPod touches (Settings > Display & Brightness). If a user wishes to de...
Thu, 23 Sep, 2021 at 10:56 AM
Issue: When attempting to edit a member record in ACME Sales and save the changes, the application becomes unresonpsive. Changes are not saved. Interim sol...
Fri, 8 Mar, 2024 at 10:58 PM
Issue: Users or customers may present order confirmations that are missing the QR code for their ticket(s) Google and Apple have recently made some chan...
Mon, 13 Dec, 2021 at 5:09 PM
Issue: In some cases when edits are made to the sales channels on an event schedule after a template has been published, events can become unlinked from the...
Thu, 9 Jun, 2022 at 2:48 PM
There's a known issue with Flex Pay schedules where certain edits to a published Flex Pay schedule will unlink all future event instances from the Event...
Thu, 9 Nov, 2023 at 2:28 PM
In ACME, Terminal IDs can be created and configured in Backoffice for use at the POS (see Creating Sales Terminal IDs for more information). If, during...
Tue, 19 Dec, 2023 at 3:33 PM
We recently became aware of an issue where customer address data can be lost upon editing if the record was accessed using advanced search. If a user utiliz...
Tue, 23 Jan, 2024 at 4:13 PM